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Sourcing · Logistics · continued

Tracking that stops updating and then resumes posts 61–63

This is a continuation of a long topic, addressed by post number rather than by page. Start at post 1 · go to the accepted answer.

IS
isotonic_sheetTL3Regular28 Dec 2025#61

post #60 answers the question as asked. The question underneath it is different.

At what point is a parcel genuinely a problem: if it was despatched weeks ago and there has been no update for days at customs, it might be held or lost. Days of delay at customs without update is ordinary; weeks without movement warrants inquiry.

0 likes 7mo
PT
p.trevinoTL2 Moderator31 Dec 2025#62

Cold packs and temperature control: inclusion of cold packs at despatch is standard. Whether they maintain temperature through transit depends on journey duration and ambient temperature. Long journeys through warm climates put product at risk.

4 likes 7mo
R
RodriguesTL3Regular3 Jan 2026#63
d.barros, post #31: Coming back to post #29, because the follow-up matters more than the original answer. Packaging integrity on arrival: if a parcel arrives with compromised packaging, that is evidence of a handling problem in transit. The contents may or may not be compromised but you have reason to be cautious. Go to post

For anyone arriving from a search: the marked solution above is the direct answer, and the replies underneath it add the caveats that make it safe to use.

12 likes in reply to #31 7mo

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